Privacy Policy

The Security Guarantee.
In the unlikely event that  unauthorized charges are made on your credit card, through no fault of  your own, resulting from purchases made, Drawstrings of Malibu will  reimburse you for any and all amounts you are required to pay by the  credit card issuer. Under federal law, your maximum liability for  unauthorized use of your credit card is limited to $50, provided you  promptly notify your credit card provider pursuant to its reporting  rules and procedures.

Privacy Policy

At Drawstrings of Malibu your privacy is a priority.  At Drawstrings of Malibu we  seek to provide products, services, and offers of value to you and your  family. We use information from our interactions with you and other  customers, and from other parties, to help us achieve that goal.

                   We also recognize and respect your privacy.  Accordingly, we have procedures intended to ensure that your personal  information is handled in a safe, secure, and responsible manner.

The Information We Collect

  • Whenever you shop in our stores, through our catalogs, or at,  we obtain from you the information we need to complete your transaction. This   information may include your name, address, telephone number, driver's license                       number, birth date, and e-mail address. If you use a credit or debit card or    pay by check, it will include your account number.
  • If you choose to use or  participate in one of our various services, promotions, programs,  surveys, or clubs, we may collect additional information. For example,  if you sign up for our gift registry service, we will ask you for  information concerning the event and your gift selections.
  • From your transactions and  other interactions with us, we obtain information concerning the  specific products or services you purchase or use.

Using the Information We Collect   We use the information we collect for various purposes, including:  

  • to complete your purchase transactions;
  • to provide the services you request;
  • to send you our catalogs and other offerings through the mail;
  • to contact you about the status of your store, catalog, or orders;
  • to identify your product and  service preferences, so that you can be informed of new or additional  products, services, and promotions that might be of interest to you;
  • to notify you of product recalls or provide other information concerning products you have purchased; and
  • to improve our merchandise selections, customer service, and overall customer shopping experience.

Information We Share with Others 

  • On rare occasions, we may be  required to disclose customer information pursuant to lawful requests,  such as subpoenas or court orders, or in compliance with applicable  laws. Also, if the ownership of all or a part of a business within the  Drawstrings of Malibu Family were to change, customer information  pertinent to that business's operations would likely be transferred to,  or licensed for use by, the new owner.

Your Choices Regarding the Use of the Information We Collect   If you prefer that we: 

  • NOT share information about you  with any of the companies outside the Drawstrings of Malibu Family that  we have authorized to send you promotional information about their  products or services;
  • NOT share your Drawstrings of Malibu  account history information with affiliated    companies within the Drawstrings of Malibu Family: 
    • please write to us at Drawstrings of Malibu.,101 E. Cascade, Suite 1, Sisters, OR 97759, Attention: Customer Relations.
    • call us at (530) 209-4875. 
    • Email us at

    We will make every effort to implement any choice you make as soon as possible.   Email Communications   You will receive promotional Email communications only if you have asked to receive such material.  Safeguarding the Information We Collect   Within the Drawstrings of  Malibu Family, we protect against unauthorized disclosures by limiting  access only to those of our employees who need the information to do  their jobs. We also inform all Drawstrings of Malibu employees about  their responsibility to protect our customers' privacy and give them  clear guidelines for adhering to our own business ethics standards and  confidentiality policies.   We limit the information we provide to outside  companies to only the information we believe is appropriate to enable  them to carry out their responsibilities under our contracts or to offer  you products and services we think might be of interest to you. We  contractually require that the information provided be used only for the  specifically authorized purpose and that its confidentiality be  maintained.  Updating Your Drawstrings of Malibu Contact Information   or Checking the Status of Your Drawstrings of Malibu Account   You can update or correct your name, address, telephone number, or Email address by:  

  • writing to us Drawstrings of Malibu.,101 E. Cascade, Suite 1, Sisters, OR 977597, Attention: Customer Relations
  • calling us at (530) 209-4875
  • Emailing us at

The Privacy of Customer   Transaction Security   When you use the Drawstrings of Malibu Card or another credit card to make a    purchase at, we use Secure Socket Layering (SSL) to encrypt     your personal credit information, including your credit card number, before it   travels over the Internet. SSL technology is the industry standard for secure online transactions. Making a credit card purchase online at    is just as safe as making a credit card purchase over the telephone. But if you    would prefer to use the phone, just call (530) 229-0888, and one of our customer    service associates will gladly take your order-Monday thru Saturday,     9 am to 6 pm PST.  Our Use of Cookies does not use cookies. A "cookie" is a small file stored   by your web browser on your computer's hard drive.  Aggregate Information   We collect non-personal  information about how users navigate through our web site. We aggregate  this statistical information in order to improve our site, and we may  share this information with our affiliates or other outside companies.  This aggregated information does not include individual names or  personal data, so it does not identify you or any other customer.  Children's Privacy   We do not knowingly collect  any personal information from children under the age of 13 on our web  site. We will not knowingly collect personal information from teens 13  through 15 without disclosing how the information will be used and  notifying the teens that they should obtain their parents' permission  prior to submitting any personal information.  Links to Other Sites   While visiting, you may link to web sites operated by  our business partners or other third parties, such as,  or When you provide personal information at one of those sites, you   are subject to the privacy policy of the operator of that site, not the Drawstrings   of Malibu privacy policy. We encourage you to read that policy before submitting   any personal information.  

Find out more